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Mastering the old college try: Framingham firm works to find
the right fit for students
By Bob Tremblay, News Business Writer
MetroWest Daily News February 2, 2004
FRAMINGHAM -- Last year, a high school student from Maine was interested
in studying medicine in college. Like many students, she didn't
want to travel very far from home. She figured attending a college
close to home would be less than expensive than attending one outside
of New England.
So she looked at Northeastern University, which offered her $12,000
a year in financial aid, Boston University, which offered her $13,500,
and Boston College, which offered $11,200.
College Solutions, a company which works to find the right collegiate
fit at the right price for high school students, recommended Emory
University. Located in Atlanta, the private college is clearly not
close to New England, but it offered the student $25,600 in financial
aid.
"And it's an exceptional school for pre-med," says Larry
Dannenberg, vice president of College Solutions. "In fact,
the Wall Street Journal just rated Emory one of the top 14 feeder
schools for the top law, medicine and business schools in the country
for graduate work."
The student chose Emory and saved close to $60,000 after taxes.
Her tuition ended up costing less than a state college.
"Here's a case where the student not only improved her position
academically but improved it financially way above the state school
by choosing the right school," Dannenberg says.
It's also a case that debunks the myths that attending a college
closer to home is going to be less expensive than one farther away
and attending a state college is going to be less expensive than
a private college. The company also gives a failing grade to the
assumption that the more income a family has the less money in financial
aid the student can expect to receive.
College Solutions, which operates offices in Framingham and South
Portland, Maine, has been debunking these myths for 10 years while
establishing a consistent client base.
Last year, the company put 300 students in 244 colleges in 44 states
and over the years its students have more often than not remained
in their college of choice. Its 3 percent freshmen dropout or transfer
rate is considerably lower than the national average of 27 percent.
On average, in 2003, its students also received $18,000 in financial
aid while the average income of its clients was $80,000. One-third
earned more than $150,000. Of the aforementioned financial aid,
$14,000 came in the form of grants, not loans. It's money they don't
have to pay back.
College Solutions achieves its results by focusing on three components:
college selection, student interviews with college admissions staffs
and financial aid.
Its services include a free initial consultation with the family
as well as student and parent interviews. It creates a school list
and revises it regularly, advises students on course and activity
selection, creates a school visit strategy and revises the school
list based on these visits.
It also develops a financial strategy geared to maximize aid, coaches
students on college interviews, offers unlimited college interviews
at its offices and edits applications and essays. In addition, it
completes financial aid forms, reviews college acceptances, analyzes
financial aid offers and review options for paying for college.
"Given that the average family is going to be dealing with
the two most important things in their life -- their children and
their money -- this is a very important item," says Dannenberg.
"And when most families are looking at between $100,000 and
$150,000 for college over four years, this is probably going to
be the single biggest expenditure they're going to make outside
of their home and, in some cases, including their home."
Adds Jeffrey Morrison, the company's president and founder, "It's
how we prepare the students to make these decisions and how we mentor
them through the process that enables us to be successful. Because
if the kids weren't happy, if the parents weren't getting money
when they needed it and if the students weren't doing well, we wouldn't
be doing well."
The initial consultation sets the tone. "We ask students what's
important to them and we spend more time listening than talking,"
says Morrison. "We know the kids don't know everything they
want out of college, but they do know what they like and don't like,
and this begins the whole emphasis on the fit of the school -- making
the right fit because we feel that's the most intrinsically important
part of this."
Adds Dannenberg, "We make this very clear: Our client is the
student. The parents' opinion is important but not nearly as important
as the student's. That means the student has to take on some responsibility
and that's an important aspect of this. When we do the interview,
if we don't click with the student, the process doesn't work, in
which case we won't take the student on as a client, which is why
we do a free initial consultation. We want this to work and it's
a long-term relationship."
If a student does sign on as a client and becomes one of the 3 percent
who drops out or transfers, College Solutions will begin the process
again free of charge. "We view that more as our fault than
their fault," says Dannenberg.
On the fiscal front, the company focuses on the total cost of graduation.
"It's not the price of the college, it's what the college costs
you," says Morrison. Students also need to factor in lost wages
if it takes them longer than four years to graduate.
College Solutions concentrates on getting students grants and stresses
the importance of starting the financial aid process early. "Anyone
can get a loan," says Dannenberg. "Grants are what most
people are interested in and what we focus on is where the gold
is. That means the money the colleges have. The trick is knowing
which colleges have money and which ones don't.
"A lot of people focus on athletic scholarships, but they represent
only 2 percent of the money handed out. There's a lot more money
for academic scholarships."
And you don't need to be class valedictorian to get a grant, adds
Morrison. "We have some clients who are mediocre students who
are getting $8,000 and $10,000 a year in merit money because of
the fit," he says. "About 60 percent of the people who
come to us who don't think they'll ever get financial aid get some
merit or scholarship money when we're done."
As good as College Solutions is in the financial aid department,
its real strength lies in the admissions process, says Dannenberg.
"Most kids pick out schools for the wrong reasons -- 'My friend's
going there, my boyfriend, my girlfriend,'" he says. "A
parent at one of our seminars asked, 'How do you deal with the boyfriend-girlfriend
issue?' So we asked everybody to stand up and then we asked everybody
to sit down who is no longer having a relationship with the same
person they had when they were 18. Three people were left standing
out of 250.
"What comes out of this process is most kids have preconceived
notions and most guidance programs begin with two functions: the
size of the school and what they want to major in, but more than
90 percent of students change their major and most students have
no perception of size.
Adds Morrison, "When we ask kids in college what was of interest
to you when you picked a school that in retrospect turned out not
to be important, the answer that leads the list is skiing, followed
by being near a city. But most kids can't afford to go skiing every
weekend and most kids don't recognize there's enough going on campus
that they typically don't have to leave. Plus, most kids don't have
the money to go into the city a lot anyway.
"When these selection programs begin and they're predicated
on false premises, it's no wonder that one of three kids transfers."
College Solutions is about setting the record straight, Morrison
continues. "We get kids talking about the process and we have
them do visits," he says. "And there are so many mistakes
made there, too. Kids go on their visits during the summer because
it works out well for the parents, but kids aren't seeing the show.
They're seeing the beehive, not the bees."
The interviews with college admissions staffs also give students
a feel for a particular school even before a visit, says Morrison.
It also gives colleges a chance to meet the students.
As to what these colleges are looking for in a student, the priority
goes beyond grades, according to Morrison. "They're looking
for kids who are going to make a difference, kids who are special,
kids who can grow as people, as students and as professionals,"
he says. Adds Dannenberg, "They're looking for kids who are
going to participate in life."
Dannenberg notes that with students from 60,000 high schools trying
to get into 4,000 colleges, the competition is obviously going to
be keen. "Where do you differentiate yourself? No one wants
to call it marketing but when we start with a client, that's what
we're doing. We're making sure they've covered all the bases that
will be of interest to colleges," he says.
Some factors in the admissibility equation students can't change,
such as the competitiveness of their high school. "However,
if you're going to a top high school," Dannenberg continues,
"and not taking (advanced placement) courses or honors courses
-- and they're offered -- and you have a straight-A average, the
question that's going to get asked is, 'Why not? Why are you not
stretching yourself?'"
Morrison, who has been in the college admissions business for 24
years during which he's placed 6,000 students in higher education,
started the company in Maine and opened the Framingham office with
Dannenberg a year ago.
While Morrison says about five firms in the country do what College
Solutions does, they work on a much smaller scale. Others offering
college placement assistance don't bring the total package to the
table, such as knowledge of the schools and financial aid, that
College Solutions does, he says.
"A lot of people try to do this as a sprint," concludes
Dannenberg. "They answer a bunch of questions and they say
they're done, but it's not done. Anybody who has ever dealt with
teenagers finds that life changes. It's anything but a constant.
What we do with the students is we take them through a process of
discovery. They may start the process thinking one thing. What's
important is where they end up, where they'll be happy and successful."

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